Question 1

How much does house cleaning cost in Massachusetts?

Accepted Answer

Standard cleaning typically ranges from $120 to $250 per visit depending on your home size. Deep cleaning ranges from $200 to $450. We provide free, no-obligation quotes based on your specific home.

Question 2

What is included in a standard cleaning?

Accepted Answer

Our standard cleaning covers dusting, vacuuming, mopping, kitchen cleaning (counters, sink, appliance exteriors, microwave), bathroom cleaning (toilet, sink, shower, mirror), and wiping high-touch surfaces like light switches and doorknobs.

Question 3

Do you use eco-friendly or non-toxic products?

Accepted Answer

Yes. We use non-toxic, child-safe, and pet-friendly cleaning products. Our solutions are free from chlorine, ammonia, and phthalates. We can also use your preferred products upon request.

Question 4

Are your cleaners insured and background-checked?

Accepted Answer

Yes. All our cleaners are fully insured, bonded, and background-checked. We carry liability insurance to protect your home and belongings during every visit.

Question 5

Do I need to be home during the cleaning?

Accepted Answer

No. Most clients provide access via a lockbox, garage code, or smart lock. We have secure protocols for key and code management to ensure your home is safe.

Question 6

How far in advance should I book?

Accepted Answer

We recommend booking at least 2 weeks out for preferred time slots. For flexible schedules, we can often accommodate requests within a few days. Holiday and spring cleaning season fill up faster.

Question 7

Can I request the same cleaner every time?

Accepted Answer

Yes. With recurring services, we assign the same cleaner or team to your home so they learn your preferences and layout. Occasional changes may happen due to scheduling or illness.

Question 8

What is your cancellation policy?

Accepted Answer

We ask for 24 to 48 hours notice for cancellations or reschedules. This helps us adjust our schedule and keeps your preferred time slot available for the future.

Question 9

Do you clean homes with pets?

Accepted Answer

Yes. We are experienced working in homes with dogs and cats. We use pet-safe products and ask that anxious pets be secured during the visit for their safety and comfort.

Question 10

What areas in Massachusetts do you serve?

Accepted Answer

We serve all of Massachusetts including Boston, Worcester, Springfield, Cambridge, Lowell, Brockton, Quincy, Newton, Framingham, and surrounding communities.

House Cleaning FAQ

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